Frequently Floated Questions

We accept all major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, Google Pay, and other local methods depending on your region. If you can tap it, you can probably use it.

Sorry, one float at a time. You’ll need to stick to a single payment method per order.

You’ll find a little box during checkout asking for your code. Pop it in, hit apply, and watch the price dip like your feet in a sun-warmed pool.

If it hasn’t shipped yet, we’ll do our best to intercept it. Just reach out as soon as possible. Once it's floating its way to you, it’s a little trickier. But don’t worry, we’ve got return options.

We ship worldwide. Whether you’re poolside in Palm Springs or lakeside in Lapland. If you’ve got a postal code, chances are we float there.

All orders ship from our warehouse in Belgium for swift floating. Centrally located for fast, efficient delivery across the globe.

Nothing. Nada. Zilch. We offer free worldwide shipping on all loungers, no minimums, no fine print. Just smooth sailing from our place to your pool.

Standard shipping typically takes:

• Europe : 5-7 business days
• Rest of the world : 7 - 21 business days

Personalised loungers may take a little longer. Perfection takes time.

Absolutely. Once your order ships, you’ll get a tracking link faster than you can say “where’s my float?”.

We recommend using a physical address if possible, our lilos like room to stretch. That said, if your local courier accepts large parcels at your PO box, we’re happy to give it a try. Check the package dimensions on the detailed product information.

Don't panic, and definitely don’t blow the moment. Reach out to us with your order number and we’ll help track it down, reroute it, or float you a solution.

Sure can, as long as it’s unused and in its original packaging. You’ve got 14 days to decide if it’s float or no-float. Personalised items, however, are non-returnable (unless we messed something up, then it’s on us).

Easy. Drop us a message via our contact form or email with your order number and reason for return. We’ll send you the return instructions faster than a cannonball splash.

We cover the ride back for damaged or incorrect orders. For other returns, shipping costs are on you. Fair’s fair, right?

Of course, as long as it hasn’t been used and it’s not a Personal trim. Just contact us within 14 days of receiving your order and we’ll float some options your way.

We hate when that happens. But we’ll make it right. Snap a few photos, email us, and we’ll sort it out with a replacement, repair, or refund.

Nope! Float in as a guest if you’d like. But if you want to track your orders, view past purchases, and speed up future checkouts, creating an account is a smart move.

If your order hasn’t shipped yet, contact us ASAP and we’ll do our best to update it. For future orders, you can manage your addresses straight from your account dashboard.

Yes. Invoices are automatically emailed to you after purchase. Can’t find it? We’ll happily resend it, just drop us a line.

Nope. For your safety, all payments are processed securely via trusted third-party providers. We never store your card details ourselves.

Absolutely. We’re not in the business of leaking data, just good vibes. Your info is protected under European GDPR privacy standards and Belgian privacy law.

We’re not your average inflatable. With premium materials, interchangeable covers, customisation options, and a seriously sexy silhouette, our loungers are designed to last, turn heads, and float your boat. Literally.

Our products are designed and made in Belgium and responsibly manufactured with quality and sustainability in mind. We work with expert partners to ensure every stitch, seam, and float is up to standard.

Right now, we’re an online-first brand, so we can float direct to you, with no middlemen or markups. That said, pop-ups and collabs? Never say never.

Absolutely. Swap out your cover instead of tossing the whole lounger. It's part of our Filled-to-last promise. Fresh look, same comfy float. Shop our replaceable covers here!

Rarely. When they’re gone, they’re gone-gone. If you see something you love, don’t sleep on it (but do float on it). Pro tip: sign up for our newsletter and be the first to know what’s coming next.